Privacy - Policy

Ochre Digi Media Pvt. Ltd. (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store, and share information about you when you interact with our websites, services, events, newsletters, and digital offerings. This policy also explains your rights under the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By accessing or using our services, you agree to the practices described in this policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect information in the following ways:

a) Information You Provide:

Name, employer, job title
Contact details (email, phone, address)
Content you submit through our websites, social media, surveys, contests, promotions, or events
Payment and billing information for paid services
Information submitted to our Sales or Digital Support teams

b) Information Collected Automatically:

IP address, device and connection information, browser type, operating system, URLs of referring pages
Interactions with our services, including downloads, content accessed, and event participation

c) Information from Other Sources:

From other users, business partners, and third-party services (e.g., analytics, advertising, research partners)

We do not knowingly collect sensitive personal data such as social security numbers or health information (PHI).

2. How We Use Your Information

We collect information in the following ways:

Deliver and personalize our services, websites, and communications
Conduct research and improve our services
Send newsletters, event invitations, and marketing communications (with consent or under legitimate interest)
Protect our legal rights, enforce agreements, and comply with laws
With your consent, for specific purposes such as publishing testimonials

3. Legal Bases for Processing (for EU/EEA Residents)

Under GDPR, we process your personal data only if we have a legal basis, including:

Consent: You have explicitly agreed to our processing for a specific purpose.
Contractual necessity: To provide services you have requested.
Legal obligation: To comply with applicable laws.
Legitimate interests: Where processing is necessary for our business operations, marketing, or to protect our legal rights, and these interests are not overridden by your rights.

You may withdraw consent at any time; however, this will not affect the lawfulness of processing before withdrawal.

4. Users’ Rights

You have the following rights regarding your personal data under GDPR:

Access: Request a copy of personal data we hold about you.
Correction: Update or correct inaccurate or incomplete data.
Erasure (“Right to be Forgotten”): Request deletion of your personal data where applicable.
Restriction of Processing: Request temporary limitation on our use of your data.
Data Portability: Receive your personal data in a structured, commonly used electronic format.
Objection: Object to processing based on legitimate interests or for direct marketing purposes.
Withdrawal of Consent: Revoke previously given consent.

To exercise any of these rights, contact us at [email protected]. We will respond within one month in accordance with GDPR.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze usage, and deliver relevant advertisements. You may manage cookie preferences through your browser or opt out as explained in the cookie banner on our website.

6. Data Sharing and International Transfers

We may share personal data with:

Third-party service providers, partners, and affiliates for legitimate business purposes
Regulatory authorities when required by law

For transfers outside your country, including outside the EEA, we ensure appropriate safeguards such as Standard Contractual Clauses are in place.

7. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

Data Retention:

Member information: retained during active membership plus five years
Marketing information: retained to honor communication preferences
Other data: retained as required by law or business operations, anonymized when possible

8. Minors

Our services are not directed at children under 14. We do not knowingly collect personal information from minors. If you believe a minor has provided information, contact [email protected].

9. Changes to This Privacy Policy

We may update this policy periodically. Significant changes will be highlighted on our website or communicated via email. Continuing to use our services after updates indicates acceptance of the revised policy.

10. Contact Us

For questions, concerns, or to exercise your GDPR rights, please contact:

Ochre Digi Media Pvt. Ltd.

E-mail: [email protected]